Resmi.ID WhatsApp
Official WhatsApp Business Partner
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WhatsApp Operations Portal

Every WhatsApp API feature — your whole operation in one dashboard.

My Resmi brings your inbox, templates, broadcasts, reports, AI auto-reply, team permissions, API keys, and balance together — so your team stops switching between tools just to get through the day.

See All Features Register Your WhatsApp Number
Multi-agent inbox Meta-approved templates AI auto-reply Team permissions API & balance
What You Get
1 dashboard, 8 core areas
From the daily inbox to team access control, API, and balance — every WhatsApp Business API feature organised in one place.
Built For
Sales, support, marketing, IT
Ideal for businesses running several numbers and several agents, with AI automation and clear access boundaries between teams.
Feature Map

8 core WhatsApp API features — everything daily operations actually need.

From replying to chats to deciding who can access what, it all lives in the same dashboard.

Overview & Multi-Number
Monitor every WhatsApp number from one dashboard.
Your starting point for checking account status and switching between registered business WhatsApp numbers.
  • Real-time health check on your WhatsApp accounts
  • Manage several WABA numbers under a single login
  • Set up your Meta payment method right from here
Chat Inbox
One inbox for every conversation, with no overlap.
Your team replies to WhatsApp chats live, with a clear division of work between agents.
  • Assign conversations to agents, including an "Unassigned" state
  • Internal notes and priority tags on each conversation
  • Quick Reply — saved canned responses per account
Message Templates
Build official templates before submitting them to Meta.
A template builder with live preview for all three official WhatsApp Business API categories.
  • Marketing, Utility, and Authentication categories
  • Real-time preview before you submit
  • Becomes the basis for broadcast and automated notifications
Broadcast
Send campaigns to many contacts with full control.
WhatsApp broadcast with personalisation parameters and a preview before anything actually goes out.
  • Target by contact list or segment
  • Drop media and dynamic variables into your message
  • Preview the message before sending at scale
Reports & Contacts
Measure performance and keep contact data tidy.
Delivery reports per number, paired with contact management for both chat and broadcast.
  • Sent, Delivered, Read, and Replied metrics per number
  • Import and export contacts via Excel
  • Automatic birthday greetings for your contacts
AI Workspace
WhatsApp auto-reply you configure yourself.
Not a generic chatbot — an auto-reply engine with configurable tone of voice, reply delay, and handover to a human agent.
  • Set the tone and auto-reply strategy per account
  • Test message intent in a sandbox before going live
  • Train it on your own conversation dataset (Excel)
Team & Permissions
Control who can access what, down to the feature level.
A granular permission matrix — not just plain admin or staff, but adjustable feature by feature.
  • Owner, Admin, Editor, and Viewer roles
  • Toggle access per feature instead of fixed bundles
  • Built for teams that keep growing
Developer & Balance
API integration and balance control in one place.
API keys for integrating your own systems, plus balance control and top-up history.
  • API keys with scope limits and an IP allowlist
  • Automatic warning for keys left too open (0.0.0.0/0)
  • Balance, top-up, and transaction history on one page
Workflow

The workflow is short and easy to follow.

1
Onboarding
Activate your business and your official WhatsApp number together with the Resmi.ID team.
2
Operational Setup
Prepare the templates, inbox, and communication flow for your team.
3
Go Live
Start replying to chats, sending notifications, or running your first campaign.
4
Scale
Add AI, clean up your contacts, and read the reports to fine-tune operations.
Permission Catalog

Areas you can configure per role.

Every role (Owner, Admin, Editor, Viewer) can have its access tailored across the areas below — these are not fixed access bundles.

  • Business profile, verification, and team management
  • WhatsApp channels and sending broadcasts
  • Reporting, analytics, and billing
A good fit for businesses that need many users, many numbers, and a clear division of work between teams.
Use Cases

The three most common use cases.

Sales
Follow up with prospects faster.
A live inbox, quotation templates, and contact data help sales keep up the follow-up rhythm without letting anyone slip through.
Support
Customer service that stays organised.
The inbox, reports, and AI reply suggestions help your team handle repeat questions faster and more consistently.
Marketing
Campaigns that look organised and official.
Marketing templates and broadcast keep promos, events, reminders, and customer nurturing running consistently.
Get Started

Activate your business WhatsApp number and run it all from My Resmi.

From onboarding and operational setup to a number your team is ready to use — one flow, leaner and more professional.

Start Onboarding Chat with the Resmi.ID Team